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Please have your medical and vision insurance cards available for us to photocopy for your records. Bring them with you! Some vision insurances do not issue cards, but it is important if you know that you have this insurance so you can take advantage of your benefits. Call us if need help getting through the insurance jungle!
Understand that all major medical insurances pay for office visits. We are a medical/optometric practice and our exams are covered by major medical. You may be covered under your major medical for both routine and medical visits.
If you have any symptoms of a medical condition, no matter how subtle, such as itching or tired eyes, you will be covered under your major medical for any number of office visits that may be required. Of course any major condition like glaucoma, macular degeneration, or diabetes will be covered for any testing that we must do to follow your progress. You may be required to get a referral from your primary care doctor and most of the time this is not a problem (even to "backdate" it). We leave this task up to you to take care of. Be aware of any deductibles that you may have. Make sure you let our staff know BEFORE your exam that you have a concern about your insurance plan. Waiting until after we have already submitted your insurance may complicate things!
Your doctor and the staff can help you with the generalities of insurance and what can be paid for. Please make sure you understand your insurance thoroughly and what coverages you may have before coming in. However, don't believe the insurance company if they tell you that you are only covered for "eye exams" every few years. They are referring to non-complicated exams only. Always ask about " medically-related eye conditions" to avoid any confusion. Ask them "What if I have a diagnosis like dry eyes? How will I be covered?" The answer should be YES and you should be covered for as many visits are necessary.
We emphasize this because our doctors are very thorough and are likely to cover a broad range of topics in their exams and it often comes up that there are medical issues to discuss and possibly treat. Patients often are not aware of what may be discovered so it is best to make sure you know your coverages.
A few examples of major medical: Blue Cross Blue Shield, Aetna, Connecticare, Cigna, Medicare, United Health Care, Healthnet, Oxford, Medspan, Humana, etc. There are thousands more...
New patients receive free consultation.
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I have been going to ProEye for many years and continue to be pleased and satisfied by the service and care I have received.